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Pendo Connector Setup
Updated over a week ago

Welcome to the Pendo Connector Setup guide!

In this article, we will cover the following:

  • Authenticating Pendo in Savant

  • Connecting Data from Pendo

  • Publishing Data to Pendo


Authenticating Pendo in Savant

Connecting Savant to Pendo requires an Integration Key generated by Pendo itself.

From your Pendo home screen, click Settings and then Integrations.

From here, navigate to Integration Keys. You can either select Add Integration Key or use an existing key.

Once you have access to an Integration Key, you are ready to connect Pendo to Savant. From Savant's top menu bar, navigate to Data and then click New Dataset. Select Pendo from the list of possible connections, From here, copy your Integration Key taken from Pendo and click Authenticate.

You’re now ready to start accessing your data from Pendo in Savant!


Accessing Data From Pendo

On the top left side of your canvas, click the Add Source button, shown below and select your Pendo connection.

If you are not currently within an analysis, you can add your connection by navigating to Data and selecting New Dataset.

From here you can configure the dataset and decide which data from various objects you would like to import into your analysis. Once you’re done, click Next.

Next, add a name and description to your data set to be used within your canvas and click Confirm.

Your dataset from Pendo is now placed on your canvas to be used as a source for your analysis!

Supported Objects and Fields

Object

Fields

Notes

Accounts

  • id

    • pk

  • lastUpdatedAt

    • in metadata

    • updateCursor

  • firstvisit

  • lastvisit

Can only list accounts in a time period

Visitors

  • id

    • pk

  • accountId

  • accountIds

    • json

  • email (nullable)

  • lastUpdatedAt

    • in metadata

    • updateCursor

  • firstvisit

  • lastvisit

  • server

  • remoteIp

  • userAgent

Can only list accounts in a time period

Pages

  • id

    • pk

  • name

  • createdAt

  • lastUpdatedAt

    • updateCursor

  • group_id

  • group_name

Features

  • id

  • name

  • createdAt

  • lastUpdatedAt

    • updateCursor

  • group_id

  • group_name

TrackTypes

  • id

  • name

  • createdAt

  • lastUpdatedAt

    • updateCursor

  • app_id

  • group_id

  • group_name

PageEvents

  • accountId

  • visitorId

  • numEvents

  • numMinutes

  • hour ?

  • parameters

    • json

  • pageId

aggregate to hour level

FeatureEvents

  • accountId

  • visitorId

  • numEvents

  • numMinutes

  • hour ?

  • parameters

    • json

  • featureId

aggregate to hour level

TrackEvents

  • accountId

  • visitorId

  • numEvents

  • numMinutes

  • hour ?

  • properties ?

  • appId

  • trackTypeId

aggregate to hour level


Publishing Data to Pendo

Publishing data to Pendo is not currently supported as a destination point within your analysis.


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